Cleaning terms and conditions

These are standard terms and conditions for a cleaning services business. They are designed to help the business to comply with the law and to manage legal risk arising out of cleaning contracts.

They may be used in respect of both B2B and B2C contracts. A distance and doorstep contracts clause is included, to help compliance in respect of contracts with consumers that are entered into at a distance or away from the cleaner’s business premises.

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*On we publish various consultancy agreements, including a version of this document which omits the text attributing authorship to Docular.

Contracting process

In respect of each contract, the cleaner and the customer should agree a statement of work, setting out the work to be performed and the payments due. Each contract may be ongoing or one-off.


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