Communicating with media

We are a B2C business.

A client of ours has contacted a radio station to pursue his grievances after being served by us. Information provided by him is not the true representation of the case. We have informed the radio station that information received by them from the client is untrue. The radio station is asking for the details of the case.

My question- even though we have all the email evidence to prove that the client has provided false information to the radio station do we really need to provide the radio station with any evidence about the case? or are we only answerable to the trading standards or other authorities/court of law?

The client has agreed to disclose all information to the radio station.

Thank you, Karen

66 viewsdefamation law

Alasdair Taylor's Answer

You have no legal obligation to provide the information to the radio station.

As to the station’s reasons for seeking the information, see:

http://www.channel4.com/producers-handbook/media-law/defamation/opportunity-to-respond-or-right-of-reply

Ask a question

Question in one sentence
Select a topic that best fits your question.

Search questions

Disclaimer

Using this legal Q&A, users can get guidance on business-related legal questions from our legal experts.

The guidance is not legal advice; no lawyer-client or similar relationship is created by the Q&A.

By using the Q&A, you agree to the limitations and exclusions of liability set out in our terms and conditions.

SEQ Legal
Copyright © 2021 Docular Limited All rights reserved