Chargeback question

I transacted with an overseas merchant using my credit and debit cards. However as the goods delivered are not up to my expectations. I have requested chargebacks from my bank. However my bank refuses to refund my transactions as they quote their card agreement stating that they are not responsible.

7 viewsconsumer law

Alasdair Taylor's Answer

Sorry, I’m not an expert on the rules regarding chargebacks, but see:

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